Important Notice Please Read.

• Almighty Audio - Experience ultimate clarity and sound quality with Premium High-Fidelity Drivers. Completely customize the audio experience with Sonar Software using the first in-game Professional-Grade Parametric EQ. Note: If the size of the eartips does not match the size of your ear canals, or if the earbuds are not properly seated in your ears, you will not get proper sound quality or call performance. Change the eartips to fit your ears more comfortably.
• 360° Spatial Audio - Immersive surround sound immerses you in the game world, letting you hear every critical step, reload, or voice cue to give you an advantage. *Fully compatible with Tempest 3D Audio for PS5 / Microsoft Spatial Sound.
• Active Noise Cancellation - Immerse yourself in your virtual world as the custom 4-microphone hybrid system is designed to tune out ambient gaming noise. Use Transparency Mode with variable levels to adapt to any situation.
• Infinity Power System - Hot swap using one battery while charging the other to keep your headphones going.
• Multi-System Connection - Dual USB ports let you connect to your PC, Mac, PS or Switch and switch between them with the press of a button.
• Dual Audio Streaming - Lets you chat with friends while gaming by mixing two audio connections simultaneously. Play on lag-free 2.4GHz while simultaneously using Bluetooth for calls, Discord, music, and podcasts.
• AI-Powered Noise-Cancelling Microphone - The ClearCast Gen 2 microphone silences background noise to deliver crystal-clear communication powered by Sonar Software's powerful AI algorithms. The microphone also fully retracts into the earcup for a sleeker look.

In accordance with the Consumer Protection Law No. 6502 and the Distance Contracts Regulation, buyers have the right to return the products they purchased without giving a reason and without paying any penalty, by exercising their right of withdrawal within 14 days from the date of delivery in transactions related to the sale of goods, and within 14 days from the date of purchase in transactions related to the sale of services.

Situations Where Refund Is Not Possible

Situations where a refund is not possible even if the buyer requests a return to the store within 14 days are as follows:

• Products that are custom-made upon the buyer's request, or made personalized by making changes or additions,
• Audio or video recordings (DVD, CD and Cassette etc.), printed products (Books, magazines etc.), software programs and computer consumables opened by the recipient,
• Products that are at risk of rapid deterioration or expiration,

Use and Responsibility

According to legislation, the buyer is not responsible for any changes or damage that occur during the withdrawal period, provided the product is used in accordance with its operation, specifications, and instructions. However, the buyer will be responsible for any damage resulting from abnormal use, and in such cases, the store may not accept the return.

Opening the product's packaging, testing it, or using it as usual—that is, using the product as usual—does not void the right of withdrawal. If the seller delivers the product to the buyer within the withdrawal period, the buyer may use the product only to the extent required by a regular inspection. Otherwise, the buyer cannot exercise the right of withdrawal.

Return Policy for Electronic Products

In order to receive a return for electronic products within the scope of the "Right of Withdrawal":

• The original box of the purchased product must not be damaged,
• Finding the invoice,
• All supplementary accessories must be shipped with the product.

If not sent, the return request will be rejected.

Special Circumstances

• For products that are installed by the service, no refund will be accepted if the box is opened or the installation is done outside of the service.
• Inserting a SIM card into a purchased mobile phone and connecting it to a Wi-Fi network will result in the device becoming second-hand. According to relevant legislation, the Right of Withdrawal requires that "the product's saleability not be lost" under the Right of Withdrawal. Therefore, products with a SIM card installed or connected to Wi-Fi cannot be returned under the Right of Withdrawal. In the event of a defective product, please contact the store. The store may request a technical service report.
• For return requests between 6 and 24 months, excluding the Right of Withdrawal, the product must be sent to the technical service and a return decision must be made by the service.

Return Address

Our address where you can send the product back:

YENIBOSNA MERKEZ MAH. 29 EKİM CD. ISTANBUL VİZYON PARK 4TH PLAZA FLOOR: 6 BAHÇELİEVLER / ISTANBUL