Shipping & Returns
Shipping & Returns
In accordance with the Consumer Protection Law No. 6502 and the Distance Contracts Regulation, buyers have the right to return the products they purchased without giving a reason and without paying any penalty, by exercising their right of withdrawal within 14 days from the date of delivery in transactions related to the sale of goods, and within 14 days from the date of purchase in transactions related to the sale of services.
Situations Where Refund Is Not Possible
Situations where a refund is not possible even if the buyer requests a return to the store within 14 days are as follows:
- Products that are custom-made upon the buyer's request, or made personalized by making changes or additions,
- Audio or video recordings (DVD, CD and Cassette etc.), printed products (Books, magazines etc.), software programs and computer consumables opened by the recipient,
- Products that are at risk of rapid deterioration or expiration,
Use and Responsibility
According to legislation, the buyer is not responsible for any changes or damage that occur during the withdrawal period, provided the product is used in accordance with its operation, specifications, and instructions. However, the buyer will be responsible for any damage resulting from abnormal use, and in such cases, the store may not accept the return.
Opening the product's packaging, testing it, or using it as usual—that is, using the product as usual—does not void the right of withdrawal. If the seller delivers the product to the buyer within the withdrawal period, the buyer may use the product only to the extent required by a regular inspection. Otherwise, the buyer cannot exercise the right of withdrawal.
Return Policy for Electronic Products
In order to receive a return for electronic products within the scope of the "Right of Withdrawal":
- The original box of the purchased product must not be damaged,
- Finding the invoice,
- All supplementary accessories must be shipped with the product.
If not sent, the return request will be rejected.
Special Circumstances
- For products that are installed by the service, no refund will be accepted if the box is opened or the installation is done outside of the service.
- Inserting a SIM card into a purchased mobile phone and connecting it to a Wi-Fi network will result in the device becoming second-hand. According to relevant legislation, the Right of Withdrawal requires that "the product's saleability not be lost" under the Right of Withdrawal. Therefore, products with a SIM card installed or connected to Wi-Fi cannot be returned under the Right of Withdrawal. In the event of a defective product, please contact the store. The store may request a technical service report.
- For return requests between 6 and 24 months, excluding the Right of Withdrawal, the product must be sent to the technical service and a return decision must be made by the service.
Return Address
Our address where you can send the product back:
YENIBOSNA MERKEZ MAH. 29 EKİM CD. ISTANBUL VİZYON PARK 4TH PLAZA FLOOR: 6 BAHÇELİEVLER / ISTANBUL
LG UltraGear 32GR93U-B 31.5" 1 ms 4K Pivot IPS 144 Hz Gaming Monitor Outlet
LG UltraGear 32GR93U-B 31.5" 1 ms 4K Pivot IPS 144 Hz Gaming Monitor Outlet
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Product Description
Product Description
Important Notice – Please read
What you need to know before purchasing
Product sales with official invoice and distributor warranty — fast shipping, transparent conditions.
Our products are officially INVOICED and come with a DISTRIBUTOR WARRANTY.
This product is an outlet item displayed in a store window.
It has not been sold or used; the packaging may be opened/damaged.
The invoice will be issued in your name or your company's name.
Minor scratches/deformations due to display are possible.
Cosmetic flaws are not covered by the warranty.
Shipping time: 2–3 business days.
Shipment is made on the same day depending on the order/shipping time.
Please check the package with the cargo official upon delivery.
It is important for your rights to record a damage report in case of damage.
Covered by 24 Months Warranty.
User errors are not covered by the warranty.
Returns/exchanges are possible within 14 days for manufacturing defects.
Emperor Technology serves its customers with superior technology, high brand quality, and dynamic human resources.
Official Invoice Distributor Warranty Fast Shipping Easy Returns
About Us
Our company, operating since 1998, has been providing reliable service in the retail sector since 2013. With our TSE and ISO 27001 certificates, we guarantee quality and information security according to international standards. We maintain customer satisfaction and transparent trade as our fundamental principles.
Outlet products are items that have been displayed in a store window, procured in bulk through tender,
have damaged, opened, or no packaging, but are definitely unused.
All our products are carefully packaged with special protective packaging and shipped with a distributor's warranty.
This way, our customers benefit from a price advantage and the comfort of owning secure,
unused, and warranted products.
Product Features
Shipping & Returns
Shipping & Returns
In accordance with the Consumer Protection Law No. 6502 and the Distance Contracts Regulation, buyers have the right to return the products they purchased without giving a reason and without paying any penalty, by exercising their right of withdrawal within 14 days from the date of delivery in transactions related to the sale of goods, and within 14 days from the date of purchase in transactions related to the sale of services.
Situations Where Refund Is Not Possible
Situations where a refund is not possible even if the buyer requests a return to the store within 14 days are as follows:
- Products that are custom-made upon the buyer's request, or made personalized by making changes or additions,
- Audio or video recordings (DVD, CD and Cassette etc.), printed products (Books, magazines etc.), software programs and computer consumables opened by the recipient,
- Products that are at risk of rapid deterioration or expiration,
Use and Responsibility
According to legislation, the buyer is not responsible for any changes or damage that occur during the withdrawal period, provided the product is used in accordance with its operation, specifications, and instructions. However, the buyer will be responsible for any damage resulting from abnormal use, and in such cases, the store may not accept the return.
Opening the product's packaging, testing it, or using it as usual—that is, using the product as usual—does not void the right of withdrawal. If the seller delivers the product to the buyer within the withdrawal period, the buyer may use the product only to the extent required by a regular inspection. Otherwise, the buyer cannot exercise the right of withdrawal.
Return Policy for Electronic Products
In order to receive a return for electronic products within the scope of the "Right of Withdrawal":
- The original box of the purchased product must not be damaged,
- Finding the invoice,
- All supplementary accessories must be shipped with the product.
If not sent, the return request will be rejected.
Special Circumstances
- For products that are installed by the service, no refund will be accepted if the box is opened or the installation is done outside of the service.
- Inserting a SIM card into a purchased mobile phone and connecting it to a Wi-Fi network will result in the device becoming second-hand. According to relevant legislation, the Right of Withdrawal requires that "the product's saleability not be lost" under the Right of Withdrawal. Therefore, products with a SIM card installed or connected to Wi-Fi cannot be returned under the Right of Withdrawal. In the event of a defective product, please contact the store. The store may request a technical service report.
- For return requests between 6 and 24 months, excluding the Right of Withdrawal, the product must be sent to the technical service and a return decision must be made by the service.
Return Address
Our address where you can send the product back:
YENIBOSNA MERKEZ MAH. 29 EKİM CD. ISTANBUL VİZYON PARK 4TH PLAZA FLOOR: 6 BAHÇELİEVLER / ISTANBUL
